For additional information you can refer to System Integration Business Unit in the following countries:
System Integration by definition is the process of linking together different computing systems and software applications, physically or functionally, to act as a coordinated whole. System Integration is also about adding value to the system by introducing capabilities, made possible because of the interactions between the subsystems.
Telelink has more than 10 years of experience as a System Integrator and we have always understood System Integration as the process of solving business problems by leveraging information technologies, meaning we provide solutions, and not just box moving. We strongly believed, and we still do, that in order to do so, we, as a company, had to accomplish some concrete goals:
- Maintain and constantly develop diverse technical knowledge in the fieds of networking, security, servers, storages, virtualization, video, TelePresence, and many more;
- Be able to manage projects by following worldwide best practices, such as implementing the Project Management Institute (PMI) methodology, and in the same time considering our region's market specifics;
- Have flexible and customer oriented team and internal processes;
- Be able to understand customers' business challenges, in order to deliver solutions that solve business problems and enable business initiatives.
We dare to believe that we have accomplished the above mentioned goals to a more than a satisfactorily level and we strive to continuously improve and build on them.
We have started with networking, especially for service providers. This used to be our focus and we have invested a lot of resources to develop one of the best engineering teams, capable of creating and maintaining optical backbones (CWDMs/DWDMs), Metro Ethernet networks and Carrier Grade Solutions. The next step was enterprise networking, something that we currently refer to as Corporate Networking, and it includes Local Area Networking (LAN), Wide Area Networking (WAN), basic security (firewalling, intrusion prevention), Wireless Local Area Networking (WLAN), network monitoring and management, etc.
The next add-on to our portfolio was Telecom Solutions. Here we provide end-to-end head-end solutions, including satellite plants, solutions for distributing DVB-T/DVB-S, monitoring and management of video networks, end-to-end IPTV solutions, etc. By adding those products to our portfolio we are able to provide solutions for Telecoms, Service Providers and TV channels.
Telephony & Collaboration
Soon after we started doing the System Integration business, we realized that we need to deliver more than just corporate networking. The next technology group, that we now refer to as Telephony & Collaboration, extended our portfolio. Speaking of collaboration, we have proficiency in the areas of Telephony, Contact Centers, Instant Messaging, Video Telephony, etc. In order to deliver even bigger business value, we invested in strategic partnerships with companies developing applications for collaboration.
Videoconferencing was the thing we needed to enhance our Collaboration know-how and to complete our portfolio. Now we can deliver solutions from a simple point-to-point videoconferencing to a complex multisite videoconferencing in dedicated TelePresence rooms.
Data Center Solutions
Our strive to solve even more business challenges for our customers headed us to Data Center Solutions. Now we have expertise in both Data Center Networking and Data Center Computing Infrastructure. In our portfolio we have load balancing, storage networking, low-latency networking, server solutions, storage solutions, virtualization solutions (including Virtual Desktop Infrastructure (VDI)), business continuity solutions, and many others. With the help of Network Infrastructure and Security and Automation BUs, we can build a data center from the ground up.
As a turn-key system integrator we can build not only your hardware IT Infrastructure, but we can plan, design and implement Microsoft business solutions that match your needs. We offer various solutions that can improve employee collaboration, device management, IT infrastructure management, security, identity management, information protection and more, on premises or in the cloud. We can tailor your budget and save you costs by conducting an IT audit, including software asset management, and give you recommendations for optimizing your IT infrastructure and software assets, and implement proper solutions, step by step, for optimizing your future investments.
As Microsoft Licensing Solution Provider for Bulgaria we offer Microsoft Enterprise Licensing Agreements for large organizations.
Information Security is something that is a big differentiator for us and it is something much broader than just having a firewall or an anti-virus. We have expertise in Data Loss Prevention (DLP), Security Information and Event Management (SIEM), Identity Management, Mobile Device Management (MDM), and many more. We strive to deliver not only a solution to our clients but to help them develop their own security policies.
Our advent in the Healthcare sector is based on our core thinking that a company's main purpose is to make a positive impact in the world. Telelink is full of people, who are not only experts in their fields, but they keep an open mind and strive to be on the edge of innovations by transforming even the most complicated technologies into comprehensive and straightforward solutions. No wonder we provide one of the most innovative solutions in the Healthcare industry - the Integrated Hospital System. This is an innovative approach that enhances physicians’ ability to provide high-quality patient care, supports team-based care, promotes care coordination, reduces cognitive workload, promotes data liquidity, and facilitates digital and mobile patient engagement.
Somewhere in the beginning of our journey we understood that Managed Services is something that will be important for our clients. The challenge to provide support services in a professional way was, and continues to be, one of our main priorities. We are providing wide range of services from the not-so-simple consulting services to the full-blown managed services.
In order to be a successful System Integrator we had to take a lot of partners on board – vendors, software developers, business consultants, etc., which we have done perfectly. We create and maintain a wide eco-system, which allows us to provide real System Integration, and for the 10 years we are on the market, we have built a solid name in the industry.